Frequently asked questions
We don’t have a walk-in restaurant at the reindeer farm, but our Goahti Kota Restaurant serves groups by reservation.
We also offer a lunch safari every Monday and Friday – you’ll find the full program description and booking details in our online store.
Usually, one sleigh is shared by two guests. We evaluate each situation on a case-by-case basis on site.
Generally, we do not place strangers in the same sleigh, and small children must always ride with an adult.
If temperatures drop below -25°C, we reserve the right to cancel or modify our programs. In such cases, we will contact you to discuss rescheduling or cancellation. Short sleigh rides and farm visits can usually still be arranged in colder weather.
For safety reasons, all sleighs are led by our trained guides. Guests do not drive the reindeer themselves.
Clothing is not included in our programs, but we do provide warm wool blankets for sleigh rides.
Please remember to dress warmly to fully enjoy the experience without discomfort from the cold.
Our reindeer farm is one of the oldest and most popular attractions in the area, and during the high season we welcome many daily visitors.
We do offer a private reindeer experience that includes 3 km sleigh ride, available for private groups of at least 4 paying guests. This option is perfect for those looking for a more personal and exclusive visit with a guide, and are willing to pay a slightly higher rate for privacy.
There is no public transport to the reindeer farm, but we offer transfers for an additional fee.
You can book transportation as an extra service when reserving your reindeer experience online.
If you’re staying further away – for example, in Pyhätunturi or Rovaniemi – the SkiBus is a great option to reach Luosto. We can then provide a transfer to the farm. The SkiBus schedule aligns well with our tour times.
Please add the transportation to your booking and let us know your preferred pick-up location in the additional info section. Lapland Hotel Luostotunturi is a convenient meeting point.
If you need help arranging your travel, we’re happy to assist!
Please arrive at the farm 10 minutes before your program begins.
Unfortunately, we cannot wait for late arrivals, even if we are informed in advance.
Our schedule is tightly planned, and delays may negatively impact other guests’ experience. For the same reason, we kindly ask that guests do not arrive too early either.
Our reindeer farm is only a 15-minute drive from Luosto, located along a well-maintained road.
Please plan your route in advance and allow enough time for the drive. Google Maps may suggest a longer route.
There are clear signposts leading to our farm, which is located in a visible spot – it’s hard to miss!
If your group includes more than 10 people, please contact us well in advance by phone +358 40 163 4270 or email info@jaakkolareindeerfarm.com. This helps us confirm availability, arrange a private time slot if needed, and discuss possible group discounts.